Rethinking Your Business Non-Negotiables: Prioritising What Really Sustains You
Have you noticed that there are some things in your business that are considered business non-negotiables? Meaning you’ll show up for them come rain or shine, even when you’d rather be doing anything else.
Client sessions, for example, are one of the things in my business I show up for no matter what. I plan around them, prepare for them, and hold that time sacred. And rightly so—they’re the heart of what I do.
If you’re anything like me, however, there are days when you just feel like hiding under the duvet (I think it’s an introvert thing), and the last thing you want to do is talk to people… yet, even on those days, you can bet I turn up to my client sessions with my game face on, mustering all the energy I’ve got for the person in front of me.
Recently in a mastermind call (I joined a business mastermind group myself in 2025!), the coach said:
What would it take for your content creation to be as much of a non-negotiable as your client sessions?
As someone who has been struggling to stick to my once-a-week newsletter schedule, I haven’t been able to get her question out of my mind.
Why is it that some things feel like non-negotiables in my business and others don’t? Business activities that are just as important as client sessions but feel much easier to put off.
The backend tasks. The outreach. The content creation. The systems maintenance. The inbox. The quiet behind-the-scenes work that doesn’t always feel urgent, but is absolutely essential to long-term sustainability.
I can’t help wondering what would shift if we treated those actions with the same level of commitment as a client session?
If following up with a potential collaborator… or writing your newsletter… or reviewing your finances was something you just did—without the internal back-and-forth?
This isn’t about rigid routines or being in a mode of hustle. It’s about recognising what truly supports our business and honouring that with our time and attention.
The Difference Between Urgent and Essential
Part of the reason these tasks often get deprioritised is that they rarely scream for our attention. There’s no external accountability, no set appointment, no one waiting on the other end of a Zoom link. No one to let down (but ourselves).
But that doesn’t mean they’re not as important.
The most sustainable, easeful businesses are built on the quiet consistency of internal commitments. The weekly newsletter. The regular outreach. The financial tracking—even (especially) when income feels sparse.
These are essential tasks.
I’ve seen first-hand how prioritising working in the business (client sessions and service delivery) at the expense of working on the business (e.g. content and outreach) leads to a slowdown in growth.
In 2024, I got so busy working in the business, delivering sessions and group program calls, that I let priorities like writing my newsletter and keeping in touch with people slide. As the year closed, the number of 1:1 clients I had on my books had dropped to its lowest number in 4 years. I don’t believe this is a coincidence.
Why Client Work Feels So Non-Negotiable
It makes sense that client sessions come first. They’re:
But what if your content, your visibility, your outreach were also seen as acts of service? What if they were just as crucial to your ability to show up for your future clients as a session is for the ones you already have?
When we only focus on the urgent and consistently fail to show up for the essential, our business will at best, cease to grow; at worst, slowly die. That might sound dramatic but it’s not.
I remember years ago looking at six-figure business coaches like George Kao and Tad Hargrave and wondering why they worked so hard on marketing when they already had huge audiences and were fully booked. I soon came to realise that they prioritise their marketing so that they stay fully booked.
Making Time to Work On the Business, Not Just In It
If you want to rethink and recommit to your non-negotiables, here’s what I recommend:
1. Identify Your Core Non-Negotiables
Not everything needs to be sacred—but some things do. Choose 2–3 actions that you know you need to be doing on a regular basis to move your business forward. That might look like:
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One newsletter a week
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Two personalised outreach messages
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A Friday CEO check-in on finances
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Time blocked for creating new products and services (or working on that sales page!)
2. Choose and Commit
Once you’ve identified your non-negotiables, pick one you’d like to focus on for now. As tempting as it is to try and start being consistent with several things all at once, I know from personal experience that this is just setting yourself up to fail.
It’s easier to add in one new non-negotiable and get consistent with that before adding any others.
Once you choose your non-negotiable for now, head to your calendar and block out the time. Make the slot recurring every week if you have to. The key is to protect that time. Don’t book over it. Don’t shrink it to the margins of your day. Give these actions the structure and respect you already give your client work.
3. Build in Accountability
I know how hard it is to stick to our plan when we’re the only one watching. You might think I just make a plan and stick to it when nothing could be further from the truth. In fact, over the past 12 years of working for myself, I’ve had to learn ways to keep myself accountable. My favourite ways are:
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Announcing my commitment to my audience. For example, telling you right now that I’m recommitting to my weekly newsletter schedule. You heard it here first!
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Doing regular co-working sessions. At the beginning of this year, realising how much more work I got done inside the monthly Cabin Intensives I attend, I reached out to Cabin host Daniela and asked if she would let me host a second monthly intensive. She said yes, and now I do 2 half-day co-working Cabin Intensives a month. I can’t tell you how much more work I get done.
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Use your calendar. I’m always surprised by how few people schedule their most important activities. I’m a huge advocate of creating and following an ideal schedule.
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Tell a business buddy. Just telling one other person what we plan to do and then making the commitment to circle back and update them on how we got on can work wonders for our motivation.
4. Let Go of Perfection
Sometimes the very reason we find it hard to follow through on something is because we’re making more of it than we need to. We’re trying to be perfect, which only stops us from doing anything!
If we’re striving for perfection, it’s likely we’ve attached an outcome to the task at hand. For example, this piece of content has to make people want to hire me. With thoughts like that, it’s no wonder that we buckle under the pressure. So what if you just took the pressure off and went with good enough for now?
Let Your Business Evolve With You
Non-negotiables can change. What worked for you six months ago might not make sense now. As your business shifts, your time, energy, and focus will too. That’s not a failure—it’s just feedback.
So take a moment to ask yourself:
What actions do I know support the long-term health of my business—but haven’t been treated as essential?
Pick one. Just one. And this week, show up for it like you would for a client.
No debate. No rescheduling. Just presence, commitment, and trust that it matters.
Because it does.
Leave a comment and let me know what your non-negotiable is and how you get on. I’d love to hear.
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